Get a virtual receptionist & drive your business forward
Running a small business can be tasking. One minute you are sorting something out for a client and then the next you are chasing something up with a supplier. In the meantime there are phone calls coming in every few minutes. If things are going slowly then you don't mind spending a few minutes talking on the phone however if you are in crisis mode then the last thing that you need is a distraction to take you away from your current focus.
A great alternative to trying to field all of those calls yourself is to make use of a professional telephone answering service. A good telephone answering service will answer your calls within 10 seconds, greet your callers with a customised greeting, weed out all of the annoying telemarketing and nuisance callers and get a message to you within a couple of minutes.
We have been using a telephone answering service for our businesses for a couple of years now and it has made a huge difference. We know when we are busy and a call comes through that we are able to leave that call to our professional receptionists and they will take care of that customer or potential customer.
By having a professional answering service take our overflow calls we find that we have around 10% more time each day to focus on the strategic aspects of our business. This has made a huge impact.
If you would like to try a receptionist service for your business then in Australia you may want to look at Virtualreception.com.au or virtualheadquarters.com.au while in the USA you might try a USA receptionist service like Virtualheadquarters.com. All of them offer a 7 day free trial and have generous settling in bonuses as well.
Date posted: 2016-09-16 | posted by: 1232blog
Getting a telephone answering service makes a lot of sense. As a small business owner you get get back a lot of time that can be used to focus on strategy.
Date: 2016-09-29 | comment by: Mike
I think it makes a lot of sense for a small business. Focus your attention on the revenue generating activities.
Date: 2016-10-31 | comment by: Jamieson
I'm sure that the receptionists would answer the calls in a far more professional way than a stressed out small business owner.
Date: 2017-03-24 | comment by: Ruby
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